@2024 By Cindy Susanto - Accessible Design is a Good Design

. Data Collection

User Engagement Metrics

Point Accumulation Metrics:

Top Earners: 4 million points accumulated

Active Participants: 3 million points accumulated

General Users: 2 million points accumulated

Comments:

Top Earners: 900,000 comments

Active Participants: 700,000 comments

General Users: 500,000 comments

Shares:

Top Earners: 1.5 million shares

Active Participants: 1 million shares

General Users: 600,000 shares

Views:

Top Earners: 60 million views

Active Participants: 40 million views

General Users: 25 million views


Completion Rates

Top Earners: 98% completion rate for point-based tasks

Active Participants: 88% completion rate for challenges

General Users: 78% completion rate for general activities


Participation Rates

Top Earners: 18,000 users actively participated

Active Participants: 22,000 users actively engaged

General Users: 15,000 users participated in "Panen Poin" activities


Content Categorization

Challenge Participation: 55% of total campaign engagement

Reward Collection: 25% of total campaign engagement

Comment and Share Engagement: 20% of total campaign engagement

. Data Collection

. Reflections

Trend Analysis

Top Earners have demonstrated a 45% higher engagement in point-based activities compared to Active Participants and General Users.

Content by Top Earners has outperformed other categories, achieving an 88% completion rate for challenges.


Campaign Performance Report

Total Campaign Engagement: 25 million point-based interactions, 2.5 million comments, 3.5 million shares, 130 million views.

Top Performing Content: Point-based activities by Top Earners with a 45% higher engagement than other categories.

User Sentiment: 97% positive feedback on participation in "Panen Poin" activities, especially among Top Earners.

Content Optimization

Top Earners' Point-Based Activities should be prioritized in future campaigns, especially those with high engagement, as they consistently generate the most interaction.

Interactive challenges and reward milestones are highly engaging, particularly for Top Earners, suggesting that TikTok could benefit from promoting more dynamic and rewarding content for participants in future "Panen Poin" campaigns.


User Experience Improvements

Consider expanding the variety of challenges and point-earning tasks available to Top Earners and Active Participants to boost engagement and cater to the desire for more diverse and rewarding activities within the "Panen Poin" campaign.

Time: June to Augustus 2024

Role: UX Design Intern

Involvement: Mobile Live Campaign Design and Banner, Design

Team: Martha David, Thara Nadhirah, Yumei Chen, Arnetta Putri, Nataja Azalee, Kevin Winarta

SUMMER INTERNSHIP

Panen

Poin

Highlights.


TikTok's "Panen Poin" campaign is all about rewarding user activity and encouraging engagement across the platform. It’s designed to boost participation by offering users the opportunity to earn points through various actions like watching videos, interacting with content, and completing challenges. TikTok is giving users the chance to accumulate points and win rewards, saying, "Let’s see how much you can earn by staying active and engaged!"


But it's not just about collecting points—this campaign significantly enhances user involvement. With interactive tasks and reward-based incentives, it turns casual viewers into active participants who are motivated to engage more deeply with the content. This kind of interaction is exactly what TikTok thrives on. Moreover, the campaign reinforces TikTok’s position as a leading social media platform by encouraging diverse content creation and user interaction, showing that it’s not just about watching videos but about being an active part of the community.


In my role, I'm responsible for designing the campaign, called H5, following TikTok’s guidelines and the theme we’re aiming for. My focus is on ensuring that everything aligns with TikTok’s vision, enhancing the user experience, and fostering a stronger sense of community. This campaign keeps the platform dynamic, engaging, and full of excitement, and I’m here to help bring that to life.

. Overview

. Concept

Context

Kick-off

TikTok's "Panen Poin" campaign is designed to boost user engagement by rewarding active participation across the platform. It encourages users to interact more frequently by offering points for completing various tasks, such as watching videos, engaging with content, and participating in challenges. This campaign not only diversifies the types of user interactions on TikTok but also attracts a broader audience eager to earn rewards through their activity. By expanding the ways users can engage with content, "Panen Poin" reinforces TikTok’s role as a leading social media platform that values and rewards its community. Through carefully crafted design and user experience strategies, the campaign ensures alignment with TikTok's guidelines and themes, making it both engaging and effective for the community. This initiative keeps the platform vibrant and dynamic while also providing valuable insights to shape future strategies.

In the conceptualization phase of TikTok's "Panen Poin" campaign, the foundational objectives are centered around three main pillars: boosting user engagement through point-based rewards, encouraging consistent interaction with content, and expanding the diversity of user participation on the platform. Leveraging in-depth analytics from previous campaigns, TikTok identifies its target audience primarily as Gen Z and millennials who are highly active and motivated by gamified experiences. The campaign is named "Panen Poin," reflecting its focus on rewarding users for their activity and encouraging them to earn points through various interactions. A dynamic visual theme that resonates with TikTok’s energetic and youthful audience is developed, setting the stage for a variety of engaging content formats, including challenges, interactive tasks, and point-based competitions. This approach ensures the campaign aligns closely with TikTok’s brand ethos and effectively taps into current user behaviors and preferences, positioning "Panen Poin" as a vibrant and rewarding experience that keeps the community engaged and motivated.

. Planning

A dynamic visual theme is crafted to resonate with TikTok’s energetic and youthful audience, setting the stage for a series of engaging content formats, including point-based challenges, interactive tasks, and rewarding competitions. This strategy ensures that the campaign not only aligns with TikTok’s vibrant brand identity but also effectively taps into user behaviors and preferences, making "Panen Poin" a captivating and interactive campaign that fosters deeper engagement and rewards users for their active participation across the platform.

Central to our campaign: How can we motivate and engage our community by rewarding their active participation, while inspiring users to stay involved and earn points across the platform?

. Wireframe

. Design

H5

Banner